Testimonials

Adail was great. Very professional and knowledgeable. I was getting an estimate for soffit and gutter repair and he noticed that a previous roofer had failed to tape down the rubber porch roof to the drip edge and water was getting into the beam below (a fact I confirmed with a different roofer whose estimate I did not use). That alone will save us money and damage in the future. All the repairs were done in a day and they look great. Would definitely hire again.

Elise F.

It went great. I used Adail Bastos Roofing in the past so I expected great work and service, and once again Adail delivered. Adail had installed a new roof for my house and garage about a year ago and we met to discuss my new situation which was leaking gutters. Once again, he and his men were neat, respectful, and did a great job. I plan to hire him again this year to install coil stock around my windows. Adail is a contractor that you can hire without worries. He always answers the phone or responds via text or phone call as soon as he has a chance. I recommend him without reservation.

Paul D.

Adail is probably one of the few in the area capable of doing large jobs but willing to handle small ones. I simply needed a shed roof patched and not only was he willing to do it, he did it within days. He is a very nice chap, very friendly and accommodating. I will use him again in the future when I begin my planned renovations. As a hotel professional and GM I would whole-heartedly recommend him.

Robert C.

Adail was a pleasure to work with. He was friendly, responsive to our questions and concerns, and very reliable. He started and finished the project on schedule and even did some additional work, laying a small wooden deck on the balcony, which was not in his initial proposal. He is a perfectionist and wanted everything to look just right. I was out of town during the entire project but always felt comfortable with Adail and his crew being at the house.

Andrea P.

He was on time for the appointment. He inspected the water damages on the ceiling and went on the roof. He indicated where the repairs were required. He said he could fix it for me if required but that there was really no need to spend money to fix the problem. He set me up with the right materials for free. He even offered me a caulking gun. I was able to fix it myself over the weekend. Adail fixed the issue for free!

Sandeep S.

Adail is such a nice and low-key guy that you can’t help but like him immediately. His quote was better than the other two I had received but more than that was his low-pressure conversation and explanation of how/when the work would be done. He was here when he said he would be, cleaned up after himself, and he and his workers put their heads down and worked as soon as they showed up and just did a great job. Nice to do business with a nice guy who is fair, honest and competent. He’s already working on another neighbor’s house who saw his work. I highly recommend Adail and his company.

Devin S.

I am not sure that there are kind enough words to describe Adail Bastos. He was so very helpful, and prompt, and thoughtful — throughout the process. Adail helped us identify the source of a leak in the roof, and he stayed with us when we worried that there was still something wrong. All communications with him were first-rate. He and his crew were prompt, and they cleaned everything up better than they found it. I would recommend Adail Bastos and his team to any of my closest friends.

David K.

What our agreement consisted of: Protect side of house and landscaping, strip roof of house and detached 3-car-garage, replace rotted wood where necessary, install vapor barrier, install ridge vents and caps and four louvered vents, install drip edges, architectural shingles on pitched portions of roof (steeper pitch than normal), and rubber on flat portions of roof. Replace two pipe boots and flash around chimney. Clean up each day, work every day – the job took about 7 days, make other related repairs and improvements as necessary to roof, fascia, and gutter system. Answer all of my calls and texts promptly, provide attention to detail. Once the job was complete clean up so that no one can tell that you were there. I recommend Adail without reservation. He did all that I asked for and more, and earned my confidence and trust. As a business owner I know how hard it is to achieve and maintain good ratings online and to provide first class service to each and every new customer. Adail did just that!

Paul D.

I called Adail and he came out the same day to take a look. He was quite affable – easy going but clearly energetic. Next day I had a detailed estimate that seemed quite reasonable for the work involved. Within a week we had the repair scheduled. He showed up promptly in the morning as promised and he crew got right to work. The job took most of the day to complete. Two things of interest: 1) Evidently some bees had made a hive up there. That didn’t seem to faze or delay things. 2) It turned out that the ends of roof beams on one side were quite rotted. They replaced these although this was not something that could have been known until the old woodwork was removed and hence was not part of his original estimate. He also did a few minor repairs to the other side of the eaves. When it came time to write the check, he wanted nothing over the original estimate.

Frank D.

Adail came by for an estimate, I had just purchased the home and was hoping to get away with just some patching on missing and broken shingles but no such luck. Deep down I knew the roof needed to be replaced anyway. The job was new roof with repairs to boards as needed, trim, vents, soffits etc. Adail has got the be the friendliest and most meticulous contractor I have worked with. Up front about everything and extremely responsive to any inquiry, he went out of his way to make sure the job got done exactly as we contracted it. Every detail was accounted for and the end result looks *amazing*. The job was scheduled a month out and started right when he said it would. It was quoted for 5 days to complete but Adail’s crew of 4 guys banged it out in 3 days for the exact amount we agreed upon. No extra charges. Oh, and another thing is they completely cleaned the jobsite every night, made it a lot easier with the neighbors as we needed their driveway access for one side of the house. I don’t want to leave out the crew here, these guys were the best, courteous and totally professional. They seem to really know how to fix a roof and make a client happy. In my opinion Adail and his crew are the guys you want to talk to if you need your roof done right.

Andrew D.

First, let me start by stating that I seldom write reviews but felt compelled to write one this time. Replacing the roof is a HUGE project. It’s one of the larger investments you make on your home and one of the most important. Given the life of shingles these days it’s likely you will only do it once. I set out on this project to find a contractor that would do a high quality job, not cut corners, and not take advantage of my wallet. All three of these were equally important especially the ‘not cutting corners’ as that infers trust. I met with about five contractors who had similar comparisons except for one who stood out from the rest. Yes, that was Adail. Adail and his team were a pleasure to work with right from the beginning. During the proposal phase, he showed me the materials he would use, which I reviewed on the web and found all to be the best quality. He also explained everything in detail and met with me several times to review the project. Adail even brought over several color samples. Like the others, Adail knew how to roof and I felt would perform a quality job at a fair price. It’s Adail’s personality and assurances to not cut corners which won my trust to move forward. On the job, Adail and his team worked hard and did not disappoint. They removed all shingles, replaced rotted boards, ran vapor barrier over the whole roof. They also properly reworked the chimney and the dormers. For the dormers, this included removing the cedar siding, putting down vapor barrier, re-flashing, and putting on new cedar siding to ensure a water-tight seal. Adail installed power vents and helped the plumber install new vent pipes. They protected the house and kept a very clean workspace – as much as roofers could do. The time to complete the roof was longer than most companies as Adail uses a smaller team that he trusts and has worked with for several years vs subcontracting an army of strangers to do the roof in one day. Although it took longer it allowed us to see the progress each step of the way and ensure corners were not being cut. The whole time, Adail and his team had a smile and were courteous to our family AND the neighbors. In the end, we have a fabulous looking roof which should keep our family dry and secure for decades ahead. If we have a problem, which I doubt we will, I know we can count on Adail to be right there to take care of it. I highly recommend working with Adail and his team on your most important roofing project.

Keith B.

These guys are amazing. Adail was incredibly responsive and helped to work with me when I needed the quote split (original was house & barn). Everyone showed up on time, was nice and very professional. The barn had multiple layers of poorly-patched shingles, and several holes from at least one tree that landed on the roof prior to purchasing the property. Adail and his guys were able to use some of the vintage wood we had on-hand to help replace broken or rotted boards. I already plan to use Bastos Roofing for another job as soon as we can. -N.S. Adail responded promptly to our inquiry and gave us a timely and detailed estimate for the work. His estimate was quite a bit higher than another we received, but when he described what the work would entail, how he would do it, and the materials he would use, we were convinced to hire him. The 3rd floor deck needed significant repairs before the rubber roofing could be installed, and the decking under the main roof also needed to be fixed. He and his workers were great — careful, efficient. He paid a great deal of attention to every detail he thought was important in stopping leaks in our old house and has assured us that he will return if we need him to follow up. We haven’t needed to call him yet. He even put a new composite tile surface on the 3rd floor deck without additional charge. We recommend him highly and would certainly hire him again, but we hope that the careful installation of our 30-year shingles will make that unnecessary.

Eleanor K.

I had my roof replaced two years ago (different provider who has now disappeared……and has other disputes against him. This spring some shingles started falling off from one side of the roof. When I tried to call my old roofer I discovered his number was no longer valid. That’s when I discovered not only had his reviews had gone downhill but that others had also tried to find him for issues. Anyway, I had another roofer come and do an inspection and he thought the shingles were faulty. In order to submit a claim I needed full shingles removed. The initial roofer became unavailable and I called Adail. He was fantastic from the start. He removed the shingles and did not charge me anything. He just finished the roof. I just did one side (the problem side) as I couldn’t imagine or afford to do the entire roof again. Oh yes, the shingle company declared the original shingles were not theirs… Adail was super communicative, friendly and he was done in a day. I highly recommend him.

Robin G.

Adail, the business owner, was professional and attentive to our needs and requests. He did an overall fantastic job – the primary roofing work and the indirect (obtaining permits, coordinating dumpster and materials delivery, daily clean-up, and care to ensure protection from weather, debris, and driveway/property harm). He was great to work with through all stages of the job (negotiation – estimating to site work and job completion). He demonstrated and communicated expert knowledge and was open and willing to discuss options we had along the way. He and his crew were focused, polite, and dedicated to getting the job done in the projected time frames. Overall – one of my best experiences with a provider – the quality of the work was excellent, but more importantly the quality of the man was EXCEPTIONAL. Adail is a rare find in this day and age – congenial, trustworthy, and committed to delivering quality. I look forward to working with him in the future and recommend Adail without hesitation for your roofing needs.

Larry G.

We hired a GC to build an addition on our 1900 house who didn’t know as much about roofing as he thought he did . . . so I found Adail through a friend. Adail was able to fix all of my GC’s mistakes on the addition and install a new roof on the existing house. He was friendly, prompt, professional, and clear about explaining what he was doing and what needed to be done. His crew worked 12-hour days to get the job done quickly. They cleaned up completely when finished. We have a very complicated roof and his crew did a really good job! Highly recommended.

Ariel S.